Ezstaf Operations & Support Center
< 2-Hour Ticket SLA
Escalation Protocol
6-Day Live Desk

Direct Escalation & Assistance Channels

Choose your preferred channel for instant connectivity
PRIORITY HOTLINECall Operations Line

+91 8978393948

Direct phone line for site supervisors, emergency shifts, and operational escalations.

WHATSAPP DESKOnline
Open WhatsApp Chat

+91 89777 23769

Instant messaging for roster updates, onboarding status, and document clarifications.

SLA GUARANTEEbusiness@ezstaf.in

Mon – Sat: 9 AM – 7 PM

Standard ticket response under 2 hours. Enterprise client SLA escalation protocol active.

How We Resolve Your Issues

Every ticket submitted to Ezstaf is assigned to a designated field coordinator. We follow structured compliance standards to ensure complete transparency and timely closure.

Payroll & Salary Desks

Salary disbursements, overtime reconciliations, PF, and statutory deductions.

Attendance & Shift Rosters

Biometric synchronization, leave requests, shift replacements, and roster changes.

KYC & Documentation

Aadhar/PAN verification, police verification certificates, and badge issuances.

Workplace Safety & Site Support

PPE kit distribution, on-site safety compliance, and confidential grievance reporting.

100% Trackable SLA & Audit Trail

Every ticket generates an immutable tracking ID with automated SMS/email alerts and supervisor sign-off upon resolution.

Raise Ticket

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